This Privacy Policy for Dr Koat ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"). This includes when you visit our website at or engage with us through sales, marketing, or events.
If you do not agree with our policies and practices, please do not use our Services. For any questions or concerns, you can contact us at support@drkoat.com.
1. Summary of Key Points
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Personal Information: We process personal information depending on how you interact with our Services, the choices you make, and the products you use.
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Sensitive Information: We do not process sensitive personal information (such as racial origins or religious beliefs).
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Third-Party Collection: We do not collect any information from third parties.
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Purpose of Processing: We process your information to provide and improve our Services, communicate with you, ensure security, prevent fraud, and comply with the law.
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Information Security: We have organizational and technical procedures in place to protect your data, though no electronic transmission is 100% secure.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide when you register, express interest in our products, or contact us.
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Personal Data Provided by You: This includes your Name, Phone Number, Email Address, Mailing Address, Contact Preferences, and Billing Address .
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Payment Data: Payment information (like card numbers and security codes) is handled and stored by Shopify Payments.
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Automatic Collection: When you visit our Services, we automatically collect information such as your IP address, browser characteristics, operating system, and usage data to maintain security and for internal analytics .
3. How Do We Process Your Information?
We process your information for various reasons, including:
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Account Management: To facilitate account creation and keep your account in working order.
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Order Fulfillment: To manage your orders, payments, returns, and exchanges.
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Support: To respond to inquiries and solve potential issues.
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Marketing: To send promotional communications (which you can opt out of at any time) and deliver targeted advertising .
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Safety: To protect our Services, including fraud monitoring and prevention.
4. When and With Whom Do We Share Your Information?
We may share your data with third-party vendors, service providers, or contractors who perform services on our behalf, such as:
We may also transfer information in connection with business transfers, such as a merger or sale of company assets. We have not sold or shared any personal information to third parties for commercial purposes in the preceding 12 months.
5. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law. No purpose in this notice requires us to keep your information longer than the duration of your account with us.
6. What Are Your Privacy Rights?
Depending on your US state of residence (e.g., California, Texas, Virginia, etc.), you may have the right to:
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Request access to or obtain a copy of your personal data.
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Correct inaccuracies or request the deletion of your data.
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Opt out of targeted advertising or profiling.
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Withdraw your consent for data processing.
To exercise these rights, please email us at support@drkoat.com.
7. Updates and Contact
We may update this Privacy Policy from time to time to stay compliant with relevant laws. The revised version will be indicated by an updated date at the top of the policy.
Contact Information:
Dr Koat
6268 West Sample Road unit 403 431 Coral Springs, FL 33067 United States
Email: support@drkoat.com
